Shipping & Returns Information
Our ultimate goal at Thomas Cattle Company is to provide All Natural premium quality Angus beef, direct to your doorstep, to feed and fuel your family. All of our beef is USDA inspected and frozen for ultimate freshness and flavor.
Currently, we ship our beef every Monday to ensure delivery before the weekend (contingent upon weather and/or other uncontrollable factors) Orders must be placed by 3 pm MST on Sunday to be included in the Monday order. Once your order is placed you will receive an email with an invoice, tracking number, and expected date of delivery. All products are currently shipped through UPS. Any non-perishable items purchased from TCC will be shipped within 1-2 business days after your order is placed. Non-perishable items will be delivered through USPS.
Currently TCC only delivers to the contiguous United States. Unfortunately, we cannot deliver to P.O. Boxes, all shipments REQUIRE a valid physical street address. It is the customer’s responsibility to provide and verify the correct shipping address. Thomas Cattle Company is not responsible for damage to the products if a recipient is not available to accept the shipment at time of delivery. We do our best to communicate the timeframe for shipping so you are able to grab it off the porch and freeze it immediately. We ship without a required signature to ensure your product arrives in a timely manner and is left on your doorstep for you to grab. The billing customer is responsible for ensuring that a recipient will be available for delivery. It is highly recommended you monitor the package to ensure that it can be received by you or a designated recipient.
Beef Shipping Prices
Due to the sensitive nature of our perishable beef product, we have worked hard to create a shipping process that is fast and efficient. We ship our beef directly from the ranch in Oreana, Idaho, to your front doorstep. Flat rate beef shipping prices are based on distances from our address.
Most of the beef will arrive frozen though some slight thawing may occur. As long as the beef is under 40 degrees Fahrenheit, it is still safe to consume according to USDA guidelines. Please place all frozen beef into the freezer as soon as you receive it.
Our goal is to have it arrive completely frozen but there are some items outside of our our control such as weather or natural disasters. We will do our best to communicate and will also provide tracking information to each customer for tracking purposes.
It is requested that our customers order at least 8 pounds of beef so that the beef stays as frozen as possible. We will ship it with dry ice. Amounts less than 8 lbs tend to defrost too quickly.
Pacific & Mountain Time Zones: $29
Central Time Zone: $59
Eastern Time Zone: $69
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Return information:
Due to the perishable nature of our products, any beef purchased may not be returned. If you are unsatisfied with a product or experienced any delivery issues, please contact us at service@thomascattlecompany.com and we will work with you to make it right.
We work tirelessly to raise a premium product that has rich taste and is exceptionally tender. We want our customers to love their experience with the TCC team and love our beef. If there's anything we can do, please let us know! Thank you for your support and business. What we do couldn't be accomplished without the support of our customers!